If you breakdown out of town please follow the below instructions under our warranty guidelines*:
Out of town Guidelines:
1) Locate the nearest transmission shop closest to you and have your vehicle towed to them. If you don't feel comfortable on locating a shop just call 866-673-6601 and we will be more then happy in assisting you in locating a shop by you.
2) Call us with the shop information and the contact at that location. We will contact the shop for further instructions.
3) Upon delivery of your vehicle to the shop, advise the shop to not tear down or open the transmission without talking with us. Doing so will VOID any and all warranty you have with us.
In town Guidelines:
1) If you had your transmission repaired with us and you feel a problem with it, please make arrangements to drop off your vehicle with us for inspections.
*Note our warranties that we provide are local in town warranties, unless it is specified on your invoice.
*Ronnie Smith Transmission, LLC is not responsible for any tow, food or out of pocket expense.